Automata is building a world-class company to disrupt the life science industry and empower scientists by making automation a reality for every lab.

We work with labs across the world to understand their specific workflows and needs and develop personalized solutions that range from diagnostic, and drug discovery to synthetic biology. This allows us to simplify common automation tasks, while also supporting more advanced paths for specialized workflows, in a fast, flexible, and cost-efficient way.

We are looking for a Field Application Scientist (FAS) with extensive Genomics experience, whose mission is to be a liaison between the customer, sales, and product teams providing solutions for customers and bringing science to our internal engineering team.

Why is this role important for Automata?

In order to empower scientists by making automation a reality for every lab in the US we require FAS to help scope, plan, and solution client requests.

In this role you will be responsible for:

• Embed within the sales team to assist in the technical win working as a liaison between internal teams and the customer to assure the correct interpretation of scientific protocols and workflows to create solutions for our customers.
• Participate in team selling/solutions by working with engineering, product, and sales to create the best solution for the customer.
• Attend and participate in sales meetings to qualify, scope, and solution system designs for innovated lab automation solutions.
• Compose, compile, and present product and software demonstrations for prospective customers.
• Responsible for going to trade shows, on-site customer visits, and international travel 40-60% of the time (with notice).

What it takes:

• Practical experience and subject matter expertise in Genomics
• Previous FAS experience is necessary to succeed in this role
  
• High level of commitment and initiative
• Ability to complete tasks both solo and with diverse groups inside/outside the organization
• Ability to work effectively with customers & Sales reps
• Ability to manage time effectively
• Excellent written and oral communication skills are a must
• Experience translating scientific protocols from the bench to automated systems
• BSc, MSc or Ph.D. within a scientific field
• Demonstrable, practical experience with lab automation/liquid handling/ robotics preferred

Nice to have:

• Experience troubleshooting scientific protocols
• Able to work independently
• Previous experience in customer support, technical support, or other
• Project Management experience

What gets us excited?

We’re passionate about the future of Technology and Automation and our growing success is built upon like-minded individuals who share our passion.

Working with customers to create premium solutions by solving their problems in a motivated and goal-oriented team selling environment.

If this sounds like a good fit and has ticked the right boxes, you will love having the opportunity to build something that immediately adds value.