Customer Success
Customer Success Managers
What we own
We’re the conductors of the Automata orchestra.
Why it matters
A symphony (aka project) only sounds good when everyone’s playing in sync. We make sure the experts—from design to deployment—hit all the right notes and stay on tempo. If something’s out of tune, we get everyone back on track so the magic happens.
Deployment Engineers
What we own
The build, testing, and installation of our workcells.
Why it matters
No robots, no fun. We make sure the hardware is ready to rock, so the software can join the party later. Think of us as the roadies who set the stage for an epic performance.
Field Services Engineers
What we own
On-site technical issues? We handle them.
Why it matters
We’re the cavalry riding in when the robots need a hand. With us, customers never have to worry about tech troubles, and hey, we love a good road trip.
Automatoes on film
2 minutes with Rob Ware-Lane & Robert Dymock, members of the Delivery Team
Harrison Davies is one of our Customer Success Managers, learn about him
Introducing Euan Meston, our Deployment Manager
This is Archie Galbraith, in Customer Success
Find out what it's like to work alongside Euan, in the Deployment Team
Are you the missing LINQ in Customer Success?
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Field Service Engineer
Customer Success · Boston
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Senior Field Service Engineer (Automation)
Customer Success · London
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Instruments Engineer
Customer Success · Boston
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Systems Engineer
Customer Success · Boston
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Customer Success Manager
Customer Success · Boston
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Customer Success Engineer
Customer Success · Boston