Our mission & values
Mission
Culture statement
Automata is a company that champions impact, trust and recognition. We do this through a culture of empowered ownership and utilising meaningful collaboration to achieve the right things.
We have high expectations, therefore the business is responsible for providing a clear mission which enables empowered teams.
Everyone is responsible for contributing to and maintaining the culture by living our values.
Values
- This does not mean ‘the customer is always right’ - impactful partnerships over incorrect sales
- We exist to provide impact to our customers - we must continually defer back to customer needs
- Failing to centralise the customer in our decisions will lead to failure for everyone
- This is the order of priority for how we make decisions when it’s crunch time
- You need to be actualised to impact your team, the team is crucial to the business and the business impacts the customer
- You cannot wield this value to force through bad decisions for short term commercial wins
- People here should leverage their peers - if they need to
- Collaboration is not the same as consensus and does not always require a meeting
- Collaboration can also mean working transparently and sharing effectively at the right time to the right audience
- Drive trust through your behaviours and communication
- Collaborate with empathy. Set clear boundaries and respect people's time as well as our own
- Actions should be driven by the north star or mission - leaders are responsible for communicating this
- Leverage information available and avoid waiting for ‘perfect’
- This is an impact value that can be present at any level in the hierarchy
- No one gets in your way as long as you’re working transparently and your actions don’t conflict with value 1
- You have permission to fail as long as you learn from those failures and apply your learnings
- Be authentic
- The business will provide the clarity and information you need to work autonomously - leverage it
- We hold ourselves to high standards - delivering on your commitments & owning any errors
- The business will invest in your growth and development and give you space to be your full authentic self
- Leaders set an example of accountability - showing up, delivering, being dependable